Privacy Policy

Privacy Policy

UDU ApS headquartered in Svanemosegårdsvej 9 A, 1967 Frederiksberg C - Copenhagen, Denmark and reg. No. 40753834 is the owner of the domain www.udu.dk and www.udugames.com, where are housed its WEBSITE.

UDU IS FOCUSED ON PROTECTING THE PRIVACY AND PERSONAL DATA OF THE USERS OF THE WEBSITE AND HAS THEREFORE PREPARED AND ADOPTED THE PRESENT POLICY AND THE PRACTICES DESCRIBED HEREIN. THIS PRIVACY POLICY EXPLAINS HOW WE USE YOUR PERSONAL DATA, AND WE RECOMMEND YOU TO READ IT TO KNOW THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA ARE COLLECTED AND FURTHER PROCESSED.

What is this policy about?

1.1. This Privacy Policy explains how we collect and process the personal data necessary to provide services that are available through the WEBSITE, describing the practices adopted for this purpose.

What is personal data?

2.1. Personal data is any information relating to a person that identifies that person or makes it identifiable, regardless of the nature of the support of the information, including the sound and image of that person.

2.2. The term “identifiable” refers to a person who can be identified, directly or indirectly, in particular by reference to an identification number or other specific elements of their physical, physiological, psychic, economic, cultural, or social identity.

How do we use your personal data?

3.1. UDU will use the personal data you provide us for the following purposes:

(a) For marketing and sales purpose;

(b) To provide publications that may be of interest to you on our website;

(c) For operations and management of the WEBSITE;

(d) To keep track of your contact details when you send us emails;

(e) For fraud prevention;

(f) For the adaptation, improvement, and modification of services, particularly by identifying trends in use or determining the effectiveness of promotional campaigns.

3.2. These personal data processing operations are an essential tool for your satisfaction and the activity of UDU and are carried out according to the applicable legislation and the best practices.

3.3. Your personal data will not be reused for other purposes not previously identified or that have nothing to do with those purposes for which they were initially collected.

What are the legal basis for our processing of personal data?

4.1. The personal data that UDU processes have specific grounds according to the purposes for which they are intended.

4.2. In the following table, you can see the legal basis grounds for processing regarding the purposes mentioned above:

PURPOSES | For marketing and sales purpose;

LEGAL BASIS | Consent for this specific purpose;

PURPOSES | To provide publications that may be of interest to you on our Website;

LEGAL BASIS | Legitimate interests pursued by UDU (cookies); Consent for this specific purpose (cookies).

PURPOSES | For operations and management of the WEBSITE;

LEGAL BASIS | Consent for this specific purpose (cookies).

PURPOSES | To keep track of your contact details when you send us emails;

LEGAL BASIS | Consent for this specific purpose;

PURPOSES | For fraud prevention;

LEGAL BASIS | Legitimate interests pursued by UDU;

PURPOSES | For the adaptation, improvement, and modification of services by identifying trends in use or determining the effectiveness of promotional campaigns.

LEGAL BASIS | Consent for this specific purpose (cookies); Legitimate interests pursued by UDU;

What personal data do we collect?

5.1 The personal data that UDU collects and processes are only those which are necessary and suitable for the purposes mentioned above.

5.2 UDU will collect and process the following personal data:

PURPOSE | To submit, analyze and respond to your subscription;

DATA | First Name; Last Name; E-mail Address; Cellphone number.

PURPOSE | To provide publications that may be of interest to you on our Website;

DATA | Cookies.

PURPOSE | For operations and management of the WEBSITE;

DATA | Cookies.

PURPOSE | To keep track of your contact details when you send us emails;

DATA | E-mail Address; Name, Last Name.

PURPOSE | For fraud prevention;

DATA | Cookies.

PURPOSE | For the adaptation, improvement, and modification of services, in particular by identifying trends in use or to determine the effectiveness of promotional campaigns.

DATA | Cookies.

How do we collect your personal data?

6.1. We will collect your data through the forms on the WEBSITE, but also through the WEBSITE and the communication that it makes with your device and e-mail messages that you send us.

6.2 Your personal data is collected through your equipment as follows:

(a) Through your requests (contact, etc.);

(b) Through your browser;

(c) Through cookies;

(d) Through pixel tags and other similar technologies;

(e) IP Address.

6.3. UDU is committed to processing your data lawfully and legally.

6.4. UDU will not sell, rent or share your personal data with third parties, with the exception of the clearly identified cases in this Privacy Policy (see Point 12 to understand how).

6.5. UDU’s services are not intended for minors, and no personal details of minors are or will be processed intentionally.

What are cookies?

7.1. Cookies are small information files that help you identify your browser and can store information, for example, User settings and preferences.

7.2. UDU will store cookies on your device to personalize and facilitate browsing as well as troubleshooting, statistics, quality assurance, and monitoring system security.

7.3. With the exception of cookies specifically required for the performance of the website, the storage of other cookies will always depend on the acceptance and consent of the User, and this consent may be withdrawn at any time through specific browser tools.

7.4. To know more about the cookies we use, please refer to our Cookies Policy.

What are pixel tags and other similar technologies?

8.1. Pixel Tags (also known as web beacons and clear GIFs) can be used in connection with some services to, for example, track the actions of service users (including email recipients), measure the success of our marketing campaigns, and compile statistics on the use of the Services and response rates.

8.2. To know more about the pixel tags and other similar technologies we use please refer to our Cookies Policy.

How do we protect your personal data?

9.1. Your personal data are kept safe by adopting various security measures of technical and organizational nature that assure that only employees have access to the data and the processes to access them according to rules created for that purpose.

9.2. To protect your personal data, we only use data center providers who provide us with adequate and documented security measures, namely that your personal data are stored in servers that are kept in controlled environments with limited access.

9.3. Similarly, when browsing the WEBSITE, we protect your data through the use of encryption, such as Transport Layer Security (TLS).

9.4 Although we take all necessary precautions we deem appropriate to protect the personal data you provide, and we collect, one must be aware that no security system is impenetrable.

9.5. When you use UDU’s’ website to apply to subscript, you will be redirected to the E-goi platform, which belongs to E-goi Av. Menéres, 840 4450-190 Matosinhos

Portugal.

How long do we keep your personal data?

10.1. Your personal data will be kept for the time required for the purposes for which they are intended, as set forth in this Privacy Policy. Thus:

PURPOSE | For marketing and sales purpose;

PERIOD | one year

PURPOSE | To provide publications that may be of interest to you on our Website;

PERIOD | one year

PURPOSE | For operations and management of the WEBSITE;

PERIOD | one year

PURPOSE | To keep track of your contact details when you send us emails;

PERIOD one year

PURPOSE | For fraud prevention;

PERIOD one year

PURPOSE | For the adaptation, improvement, and modification of services, in particular by identifying trends or to determine the effectiveness of promotional campaigns.

PERIOD | one year

10.2. If any specific or mandatory period is required by law, the data’s retention period will be such a mandatory period. In all other cases, the personal data will be kept at most during the time indicated above, which UDU deems sufficient to fulfill its purposes.

10.3. At the end of the storage period, all collected personal data will be deleted.

How can you exercise your rights?

11.1 Before we explain how you can exercise your rights, you should know what they are. Thus, the law grants you the right to request us the exercise of the following rights:

(a) Access: the right to confirm whether your personal data is being processed or not, and, if so, the right to access your personal data;

(b) Rectification: the right to rectify any inaccuracy regarding your personal data and to complete personal data that is incomplete;

(c)Erasure: the right to erase your personal data when one of the grounds listed in the legislation is applicable;

(d) Restriction of processing: the right to limit data processing, if one of the grounds listed in the legislation is applicable;

(e) Objection: the right to object, at any time, to the processing of your personal data;

(f) Data portability: the right to receive your personal data, which you provided, in a structured, commonly used, and machine-readable format.

11.2. You also have the right to lodge a complaint with a supervisory authority (National Data Protection Commission)

11.3. For the purpose of exercising the rights mentioned above, you should contact UDU via this email hej@udu.dk.

11.4. If you request us to delete some or all of your personal data, some of the requested services may not be provided to you, and UDU will keep only the necessary personal data to fulfill its legal obligations.

When do we communicate data to third parties?

12.1 UDU may use third parties to provide certain services, such as maintenance, technical support, and marketing, which may have access to some personal data, in particular, data required for contractual purposes.

12.2 UDU ensures that the entities that have access to the data are credible and offer high guarantees of protection and that data will never be transmitted beyond what is necessary to provide for the contracted service; nevertheless, UDU remains responsible for the personal data made available.

12.3 For example, for the purposes of marketing and sales, UDU uses the services provided by MailChimp.

12.4 UDU may also communicate its data to companies in its business group with whom UDU has commercial partnerships to create and offer benefits or to other partners outside its business group. However, we will only make such communication without your authorization.

12.5 UDU may also transmit data to third parties in the context of investigations, inquiries, and judicial and/or administrative proceedings or of similar nature, provided that it is duly ordered by a court.

Third-party websites

13.1. The WEBSITE may contain links to other websites which may collect and process your personal data, and this processing is the sole responsibility of the owners of these websites, and UDU does not take any responsibility for its policies and/or practices.

13.2. Examples of such third parties are LinkedIn, Facebook, or Instagram through the buttons present on the WEBSITE.

Transfers of data outside the European Union

14.1 If data transfers to non-EU countries occur, UDU will comply with the law, in particular regarding the data protection adequacy of the country to where the personal data will be transferred and the requirements applicable to such transfers. Therefore, personal data will not be transferred to jurisdictions that do not offer security and protection assurances.

Minors

15.1 The WEBSITE is not intended for minors under the age of 18; thus, we request that minors do not provide us with personal information through the WEBSITE, application, social media, and/or emails.

Sensitive personal data

16.1 UDU asks you not to send us any sensitive data, in other words, personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, a trade union association, genetic information, biometric information, health or data relating to a natural person´s sex life or sexual orientation.

16.2 These personal data will be deleted immediately.

Changes to the privacy policy

17.1 UDU reserves the right to readjust or change this Privacy Policy at any time, as these changes are advertised.

Our contact details

18.1 If you have any questions or concerns regarding this Privacy Policy, please contact us by writing to us via this email hej@udu.dk.

Last version

19.1 March 2022. Copenhagen (Denmark)

Cookies

UDU ApS headquartered in Svanemosegårdsvej 9 A, 1967 Frederiksberg C - Copenhagen, Denmark and reg. No. 40753834 is the owner of the domain www.udu.dk and www.udugames.com, where are housed its WEBSITE.

UDU IS FOCUSED ON PROTECTING THE PRIVACY AND PERSONAL DATA OF THE USERS OF THE WEBSITE AND HAS THEREFORE PREPARED AND ADOPTED THE PRESENT COOKIES POLICY. THIS COOKIES POLICY EXPLAINS HOW WE USE COOKIES, PIXEL TAGS, AND OTHER SIMILAR TECHNOLOGIES, AND WE RECOMMEND YOU TO READ IT TO KNOW THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA ARE COLLECTED AND FURTHER PROCESSED.

What are cookies

1.1. Cookies are small information files that help you identify your browser and can store information, such as user settings and preferences.

1.2. With the exception of any cookies specifically required for the performance of the WEBSITE, the storage of other cookies will always depend on the acceptance and consent of the user, and this consent may be withdrawn at any time through specific browser tools.

How do we use cookies

2.1. We use cookies to display your preferences, such as

(a) if you have agreed (or not) to our use of cookies on this WEBSITE;

(b) to identify you as a returning user;

(c) to remember your users' custom preferences.

Third Party's Cookies

3.1. Some cookies may be stored by third parties service providers, not just UDU.

3.2. Although UDU seeks to only use providers which are able to provide sufficient guarantees regarding the appropriate technical and organizational measures in such a manner that processing will meet the requirements of the data protection legislation, you understand that UDU is not responsible for the content and accuracy of a third party’s privacy and cookies policies.

3.3. In Paragraph 6, you will find a description of all the cookies we use, including cookies hosted by third parties.

What are cookies for

4.1. Enabling these cookies is not strictly necessary for the WEBSITE to work. Still, it will provide you with a better browsing experience by personalizing and making the website’s navigation easier, but also by providing a solution for problems, statistics, and quality assurance.

4.2. You may delete or block these cookies, but if you do it, some features on this site may not work as intended.

4.3. These cookies are not used for any purposes other than those described here.

Type of cookies

5.1. Cookies on our WEBSITE are used for a variety of different purposes, but, altogether, their use breaks down into the following categories:

(a) Strictly Necessary Cookies: These are required for the operation of our WEBSITE. They include, for example, cookies that enable you to log into secure areas of our WEBSITE;

(b) Analytical/Performance Cookies: These allow us to recognize and count the number of users of our WEBSITE and see how such users navigate through our WEBSITE. This helps to improve how our WEBSITE works, for example, by ensuring that users can easily find what they are looking for;

(c) Targeting Cookies: These record your visit to our WEBSITE, the pages you have visited, and the links you have followed. We will then use this information to make the advertising displayed on the WEBSITE more relevant to your interests.

What are pixel tags and other similar technologies?

6.1. Pixel Tags (also known as web beacons and clear GIFs) can be used in connection with some services to, for example, track the actions of service users (including email recipients), measure the success of our marketing campaigns, and compile statistics on the use of the services and response rates.

Control and manage cookies

7.1 You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from storing cookies.

7.2 However, to manage your cookies settings, you may have to manually adjust some preferences each time you visit a site. Furthermore, some services and functionalities may not work.

7.3 As an additional guarantee, you may, at any time, disable the cookies by configuring your browser according to the following instructions:

(a) To Google Chrome browsers, in http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

(b) To Microsoft Explorer browsers, in https://support.microsoft.com/pt-pt/help/17442/windows-internet-explorer-delete-manage-cookies

(c) To Microsoft Edge browsers, in https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

(d) To Mozilla Firefox browsers, in https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

(e) To Apple Safari browsers, in http://support.apple.com/kb/ph5042

Changes to the cookies policy

8.1. UDU reserves the right to readjust or change this Cookies Policy at any time. These changes will promptly be made public.

Contact Details

9.1. If you have any questions about this Cookies Policy, please email us at hej@udu.dk.

Last Review

10.1. 6th March 2024. Copenhagen (Denmark)